Privacy Policy

Last Updated: February 4, 2024
This Privacy Policy explains how information about you is collected, used, and disclosed by FST LABS, LLC (“F2” or “we”). This Privacy Policy applies to information we collect when you use our websites, when you purchase something from our store, mobile apps and online services (collectively, “Services”) or when you otherwise interact with us, including when you contact us for customer support.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email).
For information about choices we provide in connection with our information practices, please see the "Your Choices" section below.
If you are a California resident, please see “Information for California Residents” below.
Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.


Supplementation of Information
To protect your account, we may on occasion supplement the personal information that you submitted to us with information from third party sources.
We use services from leaders in the industry to verify your identity, to prevent others from defrauding your account or F2.


Testimonials/Product Reviews
If you provide a testimonial or product review on our site or store, you should be aware that any personal information that you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.
For testimonials, we do obtain the customer's consent prior to posting his or her name and video testimonial.
If you enter a comment in a public forum, we are not responsible for the personal information you choose to submit in these comments.
If you want to remove your personal information that is being displayed on our website, please contact us at support@fstfuel.com.


Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you purchase our product, register for an account, update your profile, request customer support, or otherwise communicate with us. The types of information we may collect include your first and last name, email address, phone number, username, zip code and country, payment method information, and any other information you choose to provide.
Information We Collect Automatically When You Use the Online Services
When you use our Services, we automatically collect information about you, including:

  • Usage Information: We collect information about your use of our Services, including which content or features you interact with, purchases you make, and similar usage information.
  • Location Information: We may collect the approximate location of your device based on the device’s IP address. We may also collect precise location of your mobile device via our mobile app in accordance with the permission process established by your mobile device operating system.
  • Mobile Device Information: We collect information about the mobile device you use to access our mobile apps, including hardware model, operating system version, unique device identifiers, and mobile network information.
  • Log Information: We collect server logs in connection with your use of our websites and mobile apps, which include IP address, the specific action taken through our websites and mobile apps, the date and time of the action, and web browser type and language.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information in connection with your use of our Services, including cookies, local storage and pixel tags. For more details about those technologies, including how to disable cookies, please refer to our Cookie Policy. We also use mobile device identifiers, established by your mobile device operating system, to recognize your mobile device when you use our app and to track your usage of our app.

Use of Information
We combine the information we collect about you and use this information for various purposes, including to:

  • Provide and improve our products and services;
  • Process your purchases and transactions;
  • Send you technical notices and support and administrative messages;
  • Communicate with you about products, services, promotions, events and other news and information we think will be of interest to you;
  • Personalize our Services, including by providing content, advertisements or features we think will be of interest to you;
  • Facilitate contests and promotions and process and deliver prizes;
  • Monitor and analyze trends and usage in connection with our Services;
  • Detect and prevent fraudulent transactions and other illegal activities, comply with our legal obligations and protect the rights and property of F2 and others; and
  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information
We share information about you as follows:

  • With service providers in connection with the services they perform for us or for you;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of F2 or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information with third parties, which cannot reasonably be used by those third parties to identify you.


Advertising and Analytics Services Provided by Others
We allow others to provide analytics services and serve advertisements on our behalf across other websites and online services. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of our websites and mobile apps and other websites and apps, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information is used by F2 and others to, among other things, analyze and track data, determine the popularity of products, content, deliver advertising and content targeted to your interests on our websites and mobile apps and other websites and apps, and better understand your online activity. Your mobile device may also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes. Please review the settings of your mobile device for more information.


Your Choices
Account Information
You may update the online account information you provide to us by logging into your online account.
Promotional Communications
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Account Deletion
You may delete your account at any time by logging into your online account and exercising your rights to delete your content or your entire profile.


Contact Us
If you have any questions about this Privacy Policy, please contact us at support@fstfuel.com.


NOTE TO INDIVIDUALS IN THE EEA, UK AND SWITZERLAND
If you are in the EEA, United Kingdom or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details.
Legal Basis for Processing
We will only process personal data about in accordance with the following legal bases:

  • As necessary to perform our responsibilities under our contract with you. For example, by processing your order and fulfilling the products or services you purchase.
  • When we have a legitimate interest in processing your personal data. For example, to communicate with you about changes to our Services or legal documents, to prevent fraud, or to provide, protect and improve our products and services.
  • If we request your consent to a specific processing activity (such as to send marketing emails), and you provide your consent in the manner indicated.
  • In some cases, processing will be necessary for compliance with a legal obligation, such as response to legal process requests.

Data Subject Requests
You have the right to access personal data we hold about you and to ask that this data be corrected. In certain cases, you may also have the right to request that we erase data we are processing or to restrict or object to certain of our processing activities. You may also have the right to request that we provide you with the personal data you have provided us in a portable form for transmission to another controller’s service. If you would like to exercise any of these rights, you may contact us as indicated above.
Data Retention
We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
Questions or Complaints
If you have a concern about our processing of personal data please email us at support@fstfuel.com.


INFORMATION FOR CALIFORNIA RESIDENTS
This section provides details about rights afforded to California residents under the California Consumer Privacy Act (or “CCPA”), and supplemental details about the personal information we collect about California residents.
In the last 12 months, we collected the following categories of personal information: identifiers (such as name, contact information and device identifiers); commercial information (such as items purchased); internet or other network activity information (such as browsing behavior and other usage data); geolocation data; and electronic, visual or similar information (such as audio or video content). For more details about the personal information we collect, including the categories of sources, please see the Collection of Information section above. We collect this information for the business and commercial purposes described in the Use of Information section above. We share this information with the categories of third parties described in the Sharing of Information section above.
Subject to certain limitations, the CCPA provides California residents the right to request to access to details about the categories or specific pieces of personal information we have collected in the last 12 months (including about information we disclosed for a business purpose), to delete their personal information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights.
F2 does not sell the personal information we collect (and will not sell it in the future without providing a right to opt out). We do use third-party cookies and related technologies to send targeted ads, as further described in the Advertising and Analytics Services Provided by Others. However, the companies providing these technologies have committed to only use the data they receive via our Services for the limited business purpose of providing advertising services to us.
California residents may make request access or deletion by emailing us (insert email). We will verify your request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on their behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.